Asa
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Will my policy be cancelled if I file a claim?
Not typically. However, to keep rates affordable for all American Family Insurance customers, a policy could be cancelled if it’s determined to be high risk – for example, filing multiple c...
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How do I know if my claim will be covered?
A good place to start is by reviewing the coverages listed in your policy. Your claims representative or American Family agent can help you understand how your coverages apply to your claim.
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Who should I call to file a claim?
When the unexpected happens we’ll be by your side to help get your life back to normal. Contact our claims care center at 1-800-MYAMFAM (1-800-692-6326) and talk to a professional claims representa...
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Does homeowners insurance cover personal injury?
Your included liability coverage helps to cover costs you may incur should someone accidentally get hurt on your property. For an additional premium, you can add personal injury coverage to y...
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What information will I need to get an auto quote?
You’ll want to be ready with names, addresses, dates-of-birth, and numbers of accidents/violations for all drivers in your household. And having your current insurance policy or declaration pa...
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How do scheduled payments work?
These are one-time payments that draw from a debit/credit card or checking/savings account that you've set up in My Account. In most cases, you get to choose the payment date, amount, and payment m...
What will my homeowners policy cover?
Just look at your neighbor - no two homeowners are alike! That’s why we offer a variety of unique ways to protect your home. From property damage to personal liability, we work with you to build a ...
How do I get an auto quote?
You can get your detailed and personalized auto quote in a few different ways: Get a quote online. Call 1-800-MYAMFAM(1-800-692-6326) and get a quote over the phone. Get in touch with your agent f...
How do automatic payments work?
These payments automatically pull from a debit/credit card or checking/savings account on a recurring basis. You get to choose the billing... payment date, amount, and payment method. You can also ...
What is a deductible?
To put it simply, a deductible is the amount you’re responsible for paying in the event of an accident, damage, or loss to your vehicle. Once your deductible is paid, your insurance kicks in t...